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Announcement - New 565 / 566 Interface and Database Starting September 28, 2015:

Manufacturer Part 551-574 Helpdesk - Contact Information:
NHTSA’s Crash Data and Manufacturer Helpdesk - email or call 1-888-399-3277 for questions

The legacy Manufacturer Information Database (MID) will be frozen and no future updates will be presented within this interface. NHTSA is currently deploying a new Manufacturer Information Database that will replace this dataset. The new database will include a new set of tools for the presentation and use of manufacturer data collected through CFR 49 Parts 565 and 566. Due to system security improvements, all submittals (PDFs) will be presented in the new MID. Submissions received between May and September 2015 will still be accessible in the legacy MID until December 31, 2015. NHTSA is currently reviewing and updating data to reflect the latest submittals obtained during this period. Submittals sent in after September 28, 2015, will only be presented in the new MID. NHTSA will have all records reflected within the new database by December 31, 2015, at which time both the Legacy MID and Legacy FTP servers will be decommissioned for 565 / 566 use. In the interim, contact the NHTSA Helpdesk if you need assistance locating a submittal. Please refer to the following links for data access to the new and legacy tools:

Note: Effective immediately all manufacturers should submit applications for Parts 566, 565, and Plant/Manufacturer Code requests to Electronic submittals will be accepted for these requirements to meet the Paperwork Reduction Act goals. If you have any questions, contact NHTSA’s Crash Data and Manufacturer Helpdesk using the same email or by calling 1-888-399-3277.

Part 551 Submittals (Designation of U.S. Agent for Service of Process): Foreign manufacturers must continue to mail completed designated agent for service of process documents (49 CFR Part 551, Subpart D) to: U.S. Department of Transportation, NHTSA Correspondence Unit, 1200 New Jersey Avenue, SE, Room W41-306, Washington, D.C. 20590. Questions about the requirements of Part 551 may be directed to the email at this time.

Prior to contacting the Helpdesk, manufacturers are asked to review the regulatory and general reporting requirements within the following rules:

Any questions relating to the following should be routed through NHTSA's Crash Data and Manufacturer Helpdesk.

  1. 49 CFR Part 551
  2. 49 CFR Part 565
  3. 49 CFR Part 566
  4. 49 CFR Part 574
  5. Manufacturers’ Information Database (MID), including equipment manufacturers
  6. Request for manufacturer or plant codes for tire, brake hose, and glazing manufacturers
  7. Vehicle Identification Number (VIN) or VIN Correction Letters

All other questions (e.g., import certification, recalls reporting, early warning reporting, etc.) should be sent to the general NHTSA Helpdesk, or to the specific contact points per discussions and/or direction from other NHTSA offices. Questions requiring a NHTSA specialist will be routed to the correct office through this process to ensure the correct person is involved with your request. Turnaround time of 2-4 weeks is required for any inquiries that you have already submitted during this transition.

Publishing of material within the NHTSA Manufacturers’ Information Database (MID) may require additional input based on our review of the material. Please ensure that you build adequate review time into your submittal process prior to initiating production. At a minimum, manufacturers should plan for a 30-day review period for all submissions. Timing on acceptance and postings to vPIC interfaces could exceed this timeframe based on complexity of the submissions or any issues regarding its content. Please keep in mind that 565 submittals are required to be provided to NHTSA not later than 90 days prior to the first production model for sale is shipped. Manufacturers are asked to submit data prior to this period with enough time for review and acceptance for posting.


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U.S. Department of Transportation National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
1-800-424-9153 (TTY)