The Department of Transportation's National Highway Traffic Safety Administration (NHTSA) forges partnerships with a variety of public and private sector National Organizations in an effort to involve them in State and local community efforts to reduce traffic crashes, and the deaths, injuries and economic losses they cause. NHTSA helps these National Organizations conduct motor vehicle and traffic safety programs for people within the organization, and for the public at large.

NHTSA provides program planning, technical assistance, public information and education materials, customized training, and occasionally some funding support to National Organizations representing health/medical, law enforcement, prosecutors, judges, activist groups and national coalitions, the automobile and insurance industries, employers, public and private service organizations and the traveling public.

Every other year, a "Customer Service Questionnaire" will be sent to your office. We will use the results of this survey to evaluate the services we offer and determine how they can be improved.

If you need more information on traffic safety programs, please call the National Organizations Division, 202-366-2683, or for more information on motor vehicle safety program activities, call the Office of Planning and Consumer Programs, 202-366-0842, or for traffic safety data, call the National Center for Statistics and Analysis, 202-366-4198, between 9 a.m and 4 p.m., Eastern time.

In each of the following service areas, we will:

Program Planning

• Invite your organization to participate in the strategic and tactical planning stages of major new motor vehicle and traffic safety program initiatives.

Technical Assistance

• Facilitate communication with your organization and others interested in becoming involved in priority motor vehicle safety and traffic safety programs.
  
  

• Provide current and accurate information and data within 10 business days after we receive your request.
  
  

• Provide technical experts as panelists and speakers, whenever possible.
  
  

• Participate in your key meetings and events, and assist national coalitions of organizations interested in motor vehicle and traffic safety.

Program Information and Materials

• At least annually, publish a traffic safety program and publication update, including projects and materials planned for completion within the coming year.
  
  

• Every April and October, publish an update of our motor vehicle safety program activities in the Federal Register.
  
  

• Ship program materials for major traffic safety program initiatives 90 days before they will be needed.
  
  

• Provide at least a 30-day advance notice of when national media campaign materials will be distributed to media outlets.
  
  

• Each January, publish a catalog of traffic safety program materials that includes ordering instructions and a contact for the status of orders.

Training

• Develop training and assist National Organizations in planning and/or conducting training for their own members and their constituencies.