Citizen Reporting of DUI- Extra Eyes to Identify Impaired Driving

Appendix A:

Interview Guides:
“Citizen Reporting of DWI—Extra Eyes to Identify Impaired Drivers”

Extra Eyes
“Citizen Reporting of DWI—Extra Eyes to
Identify Impaired Drivers”

INTERVIEW GUIDES

Senior Law Enforcement Command
Law Enforcement Officers
Community (Citizen) Volunteers
Student Volunteers
Prosecutors
Media Representatives


SENIOR LAW ENFORCEMENT COMMAND

Interviewer Name: _____________________________________________________________
Date of Interview: _____________________________________________________________
Beginning Time: ________________________ End Time: ____________________________
Location: ___________________________________________________________________

General Program Background

  1. Please provide historical information on why, how, and when this program was started.

  2. How receptive were the patrol officers to this program? What support or concerns related to activities surrounding this program did the officers voice?

Volunteer Selection and Recruitment (Extra Eyes and Students)
Extra Eyes (and Adult) Volunteers

  1. How do community volunteers become aware of the opportunity to participate in the program? How and from where do you recruit them?

  2. How many volunteers are there currently in the program? What is the target number of volunteers? Is there a threshold on the number of volunteers?

  3. How are Extra Eyes volunteers selected? What happens to a volunteer who may not be appropriate for this program? Will the volunteer be asked to leave the program?

  4. Is there an organizational structure to the volunteers? Is there a “volunteer in-charge” type leader?

  5. Are there other opportunities for adult volunteers who do not want to participate in the observations themselves (for example, the tasks student volunteers perform)?

Student Volunteers

  1. Where do you recruit students from? (Prompt: Just SADD or are there other groups?) How are these student volunteers actually selected? (Prompt: Are there any criteria – age, GPA, community activism, etc.?)

  2. What happens if a student volunteer is not appropriate?

  3. How old are your student volunteers? (Prompt: What are the age ranges?)

  4. What sort of permissions do you have to obtain from parents/guardians?

Volunteer Training and Roles (Extra Eyes Volunteers and Student Volunteers)

  1. Who is responsible for training Extra Eyes volunteers? Student volunteers?

Extra Eyes Volunteers (Citizens):

  1. Please discuss the Extra Eyes training curricula. How many hours of training are required?
    How many folks are trained at a time? How many training sessions are held? When are the training sessions held? (Prompt: Weekly, monthly, or other, i.e., special occasions?)

  2. Is there follow-up or in-service training?

  3. Who schedules and how are Extra Eyes volunteers scheduled?

  4. How are Extra Eyes volunteers deployed? Do volunteers work in pairs or alone? If pairs, are the pairings always the same? If not, who makes the assignment? Are volunteers stationary or do they “patrol”?

  5. Do enforcement activities depend on volunteers? What happens if an event is scheduled and no volunteers show up?

Student Volunteers:

  1. What kind of training do the student volunteers receive? How many folks are trained at a time? How many training sessions are held? When are the training sessions held? (Prompt: Weekly, monthly, or other?)

  2. What role do student (or similar – adults who do not wish to do observations) volunteers play? Are student volunteers stationary or do they “patrol”?

Operational Aspects of the Program

  1. Please describe a typical evening? (How are observation areas selected? During what hours do you use the volunteers? General evening protocol.)

  2. Were departmental liability issues considered in the developing this program? If so, how were these issues addressed and resolved?

Budget Items

  1. What is the typical budget for this program? How are the funds for this program budgeted?

  2. Is there a monetary cost to the department of the program? What is that amount?

  3. What additional resources have you had to provide to support the program?

  4. Have there been liability insurance costs associated with the program?

Media

  1. What kind of media coverage has Extra Eyes received? (Good/bad? Large/small amount? Difference from when the program started and today?)

  2. Do you contact the local papers, radios, or broadcasters seeking coverage? Or do you try to avoid it?
    Experiences

  3. Have any negative events occurred in the program?

Satisfaction/Perceived Effect

  1. How has the Extra Eyes program affected impaired driving enforcement efforts in Montgomery County? (Prompt: More or better arrests, i.e., more information, fewer cases pled down?)

Available Data/Documentation of the Program

  1. What data have you been collecting about this program?

  2. Are there additional data you are willing to collect?

Additional Notes:



LAW ENFORCEMENT OFFICERS

Interviewer Name(s):___________________________________________________________
Date of Group Interview: _______________________________________________________
Beginning Time: ________________________ End Time: ____________________________
Location: _____________________________________________________________________
Number of Group Participants: __________________________________________________
Preliminary Notes:

Operational Aspects of the Program

  1. How does the Extra Eyes program work (operational aspects of the program)?

Extra Eyes Volunteers

  1. How adept are volunteers in identifying impaired driving? Are volunteers “overly zealous”?

  2. Have volunteers actually helped you identify impaired drivers? Have the volunteers changed the way you “do business?” How have they affected your job?

Student Volunteers

  1. How has SADD student involvement impacted arrest-processing time? Have students actually helped you with the paperwork? What specific paperwork or processing procedures have they helped with? How is the quality of the work?

  2. How do you train the students and how much of your time does that take? Do you have to train every time they come to help? How do they know of the training? How many folks participated in your training? Updates or in-service? How many are trained at a time?

Media

  1. What kind of media coverage has Extra Eyes received? (Good/bad; Large/small amount)? Has the media ever contacted you for information? If so – how do you respond (i.e., answer questions, direct them to supervisor?)

Experiences

  1. Have questions of entrapment arisen? If so, please cite examples and how issues were resolved.

  2. Have you had any stops attributable to the program?

  3. Have you had many false alarms? How are they handled? What type of feed back is provided to the volunteers? Are there “teachable” moments for the volunteers?

Conclusion – Satisfaction/Perceived Effect

  1. How has the Extra Eyes program affected impaired driving enforcement efforts in Montgomery County?
  2. Do you like the program? (Leading questions: How about what are the programs strengths and weaknesses?)

  3. Are there any aspects to the program you would change?

Additional Notes:


COMMUNITY (CITIZEN) VOLUNTEERS

Interviewer Name: _____________________________________________________________
Date of Interview: _____________________________________________________________
Beginning Time: ________________________ End Time: ____________________________
Location: _____________________________________________________________________
Preliminary Notes:

General Program Background

  1. How did you learn of the Extra Eyes program?

Volunteer Training and Roles

  1. What type of training did you receive to help you identify and report impaired drivers? How long did this training take? Was the training appropriate for “real-world” situations? Who delivered the training? How many folks participated in your training?

  2. Did you participate in any follow-up training or in-service training?

  3. How were you scheduled to support law enforcement efforts?

  4. Were your observations from a stationary location or did you “patrol” a segment of roadway?

  5. What are the typical hours and days of the week that you conduct observations? How long do you work on the nights you participate? How many nights have you worked? How many observations have you called in?

  6. Are there other opportunities for adult volunteers who do not want to participate in the observation themselves?

Media

  1. What kind of media coverage has Extra Eyes received? (Good/bad? Large/small amount? Difference from when the program started and today?)

Experiences

  1. At any time during an observation did you believe you were not safe?

  2. How many of your observations resulted in a DWI arrest? How many resulted in a DWI conviction? Were you asked to testify during a hearing or court action?

  3. Do you get the feedback you desire about how cases turn out?

Conclusion – Satisfaction with the program

  1. What do you feel you get out of the program (satisfaction, knowledge, praise, etc.)?
    Any suggestions for improvement?

Additional Notes:


STUDENT VOLUNTEERS

Interviewer Name(s):___________________________________________________________
Date of Group Interview: _______________________________________________________
Beginning Time: ________________________ End Time: ____________________________
Location: _____________________________________________________________________
Number of Group Participants: __________________________________________________
Preliminary Notes:

General Program Background

  1. How did you learn of the Extra Eyes program? Why do you want to participate in this program?

Volunteer Selection and Recruitment

  1. If younger than age 18, did you receive written parental permission to participate in the program?

Training and Roles

  1. What type of training did you take to become involved in this program?

  2. How often are you scheduled or volunteer? About how many hours do you volunteer at a given time? What hours of the day does that cover?

  3. What do you do as a volunteer? (in the station and/or in the officers’ vehicle)? Do you come in direct contact with individuals arrested for impaired driving?

Experiences

  1. While assisting the arresting officer process an impaired driver, have you ever felt in danger or unsafe?

Conclusion – Satisfaction/Perceived Effect

  1. Do you think the activities you are allowed to do are helpful to the offender processing activity?
  2. Will you continue to volunteer in the program?

Additional Notes:


PROSECUTORS

Interviewer Name: ____________________________________________________________
Date of Interview: _____________________________________________________________
Beginning Time: ________________________ End Time: ____________________________
Location: _____________________________________________________________________
Preliminary Notes:

General Program Background

  1. Is your office involved in the Extra Eyes programs?

  2. Was your office involved from the beginning or did involvement occur after the program was established?

Experiences

  1. Discuss the quality of evidence resulting from this program. Do the courts readily accept the evidence or have the judges noted flaws either in procedures or quality of evidence?

  2. How have you used the community volunteers to testify against arrested impaired drivers? If so, discuss the quality of the testimony provided by the community volunteers.

Media

  1. From your perspective, has there been any positive or negative publicity on Extra Eyes?

Conclusion – Satisfaction/Perceived Effect

  1. Do you believe this program receives the appropriate support from the law enforcement community and from local media to serve as a general impaired driving deterrent?

  2. How has the Extra Eyes program affected impaired driving enforcement in Montgomery County? Prompts: more or better arrests? More information?

  3. Is this program helpful to your mission?

Additional Notes:



MEDIA REPRESENTATIVES

Interviewer Name: ____________________________________________________________
Date of Interview: _____________________________________________________________
Beginning Time: ________________________ End Time: ____________________________
Location: _____________________________________________________________________
Preliminary Notes:

General Program Background

  1. Do you know about the Extra Eyes program? If yes, how did you learn of the Extra Eyes program?

Experiences

  1. Have you covered this program? If yes, what type of coverage did you provide (e.g., print, television, or radio)?

  2. What prompted your coverage of this program?

  3. Have you received any feedback from viewer/readers?

  4. Have your editors shown an interest in this effort?

Conclusion – Satisfaction/Perceived Effect

  1. Is the program newsworthy? What advice can you provide to make the program more newsworthy?

  2. Could it be made more relevant to your media outlet?

Additional Notes: