Executive Summary
Introduction
According to U.S. Census Bureau data, the African-American population is projected to grow 13 percent from 2000 to 2010, compared to 9 percent for the total U.S. population.1 While this projected growth may have a positive impact on the nation’s diversity, it also
foreshadows a significant increase in the number of deaths and injuries
from traffic-related incidents, including motor vehicle crashes, among
a population that is already statistically over-represented in this
area.
Attempts to reach Black communities with messages designed to change behavior and attitudes about traffic and driving safety consistently have been hampered by a lack of access to culturally-relevant strategies and information that would be helpful in developing and communicating programs that hit home. For example, traffic safety professionals who seek to deliver relevant, credible messages and information through the most effective channel need to understand how concerns and priorities among the Black community may differ from those of the mainstream population. To make the effort to develop effective intervention programs even more challenging, communicators also must be prepared to apply different approaches to reach different audiences or subgroups within the African-American community itself, based on age, location, ethnic origin, economic and other factors.
In response to this challenge, NHTSA retained Cordy & Company Public Relations, along with subcontractors AFYA, Inc., and Kevin Raines, to identify traffic safety needs in the Black community, determine effective means of directing traffic safety messages to Black populations, and produce specific guidelines for conducting interventions targeted to the Black community. This report provides that information in the form of research findings and recommendations that can be implemented as part of current or future programs.
Project Goals and General Approach
This study was designed to identify the traffic safety knowledge,
attitudes, beliefs, and behaviors of residents in predominantly Black
communities and to determine how best to promote highway safety to
these communities. The study had four primary research objectives:
- to identify and interpret traffic safety issues
of concern to the Black population, particularly where those concerns
are unique to the Black community;
- to identify social norms and/or perceptions of traffic
safety issues that might impact the effectiveness of programs and
messages in the Black community;
- to identify specific types of messages and themes
that resonate in or are rejected by the Black community; and
- to identify promising, as well as ineffective, means
of delivering messages to the Black community.
Information was gathered from two sources: (1) 45 one-on-one discussions
with local community leaders, key individuals who serve the community,
local activists, and service providers in areas related to traffic
safety; and (2) 48 focus groups with Black members of the public.
The lessons learned from this research were compiled into this report
to meet the study’s main objective: to provide an effective
resource to guide the development of subsequent Federal, State, and
local programs that target (and are sensitive to) the needs of the
Black population.
Research Communities
The focus groups and discussions were held in six different communities
in order to capture the diversity of opinions and perceptions of various
market segments within the Black population. Therefore, the selection
of research sites was a very important step in the process. It was
important to identify six communities that, in combination, would
provide a diverse but representative sample of economic, demographic,
and social environments.
The study team developed profiles of all 3,141 counties in the U.S.
and developed an optimization algorithm to identify six counties that
best represent the Black population. Data were gathered for 19 demographic
and economic measures and were coded into a linear program optimization
model to identify the most representative combination of six counties.
Those counties are presented in a chart below.
Exhibit 1
6 U.S. Counties That Represent the Black Population
|
Berkeley County, SC
|
Cook
County, IL
|
Jackson County, MO
|
Middlesex County, NJ
|
Oktibbeha County, MS
|
Prince Georges County, MD
|
|
Rural outskirts of Charleston
|
Core county of Chicago
|
Core county of Kansas City
|
Central New Jersey, New York exurb
|
Rural east-central Mississippi
|
Suburb of Washington, D.C.
|
|
|
|
35,132
|
1,395,700
|
164,073
|
66,016
|
14,690
|
454,871
|
|
|
|
24.7
|
26.9
|
25.1
|
9.2
|
36.9
|
58.2
|
|
|
|
Midsized Southern community, high growth, manufacturing economy, high home ownership rates, low crime rates.
|
Large, diverse population in major urban megalopolis, above average incomes, service economy.
|
Low-income, high-crime core of midsized city. Typical enclave, isolated Black urban community in West/Midwest.
|
Exurb of major Northeast megalopolis, low proportion of Black population, high income, few disparities in income and education between Blacks and other groups.
|
Small Southern town with a large Black presence, family-oriented, large income and education disparities between Blacks and other groups, high poverty rate.
|
Suburb of large Southern metro area, high income, concentrated Black population, standard State seat belt law in place.
|
Research Methodology
The field research conducted for this study consisted of two phases:
(1) one-on-one discussions with key individuals and (2) focus groups
in each community. One-on-one discussions were conducted first, followed
by focus groups approximately two months later.
The study team, in cooperation with NHTSA staff, prepared lists of
types of individuals or occupations who serve the Black community
or participate in traffic safety efforts. The final list of discussion
candidates included leaders in the following general categories:
- education;
- faith-based organizations;
- health care;
- traffic safety;
- media;
- law enforcement; and
- politics.
The study team conducted eight focus groups in each study site, which afforded some selectivity in segmenting focus groups. The team considered two types of segmentation, behavioral or demographic, and with input from NHTSA staff, elected to conduct demographic segmentations. Segmentations were therefore conducted by age and gender.
Based on project priorities, crash statistics and other research, the eight population segments selected for focus groups were as follows:
- parents with children under the age of 4;
- seniors (ages 60-79);
- female teens (16-19 years old);
- male teens (16-19 years old);
- female young adults (20-27 years old);
- male young adults (20-27 years old);
- female adults (28-44 years old); and
- male adults (28-44 years old).
Summary of Focus Group Findings and Implications for Program Development
Several key findings from the research stand out and are presented
below along with their implications for program development.
Key Finding #1:
Drinking and driving and aggressive and reckless driving were consistently
identified as significant traffic safety problems across all focus
groups regardless of age, gender, or location. Although drinking and
driving was regularly cited as a top area of concern, many participants
felt that Black people are not the cause of the problem. Rather, participants
cited White drivers as the ones who are drinking and driving. Also,
participants used definitions of the term “drinking and driving”
that varied widely.
Implications for Targeted Program Development:
Messages to Black communities must show the relevance of drinking
and driving as a behavioral issue rather than an outside risk. Messages
must also clarify the definition of drinking and driving, and emphasize
the risks.
Key Finding #2:
There was a strong belief at all sites that racial profiling is a serious problem and an ongoing practice of law enforcement. In particular, Black males felt that there is little that they can do to protect themselves from being victims of this practice. While most were able to separate the problem of racial profiling from the benefits of law enforcement, members of law enforcement were not seen as desirable leaders in local traffic safety efforts.
Implications for Targeted Program Development:
Law enforcement agencies must address this issue before they can become valuable partners in developing traffic safety programs for Black communities. In light of concerns about racial profiling, program designers should be sensitive in their selection of messages and messengers.
Key Finding #3:
Seat belt use among Blacks is inconsistent, with part-time use prevalent regardless of the community and the age of the participant. Most respondents believed seat belts have a positive safety benefit. Most participants also said that they most frequently wear seat belts in situations that they view as risky, such as traveling long distances, in poor weather conditions, and when riding with young children. Interestingly, seat belt use was also commonly seen as a reflection on the ability of the driver; putting on a seat belt was often seen as a statement of no confidence in the driver’s ability, whether the driver is oneself or another. There was little recognition of the unpredictable nature of some crashes and that they could occur in good and bad weather, on long or short trips, or due to another driver’s error.
Implications for Targeted Program Development:
Programs should emphasize the unpreventable and unpredictable risk involved when drivers do not buckle up, and the need to buckle up each and every time a person drives or rides in a vehicle.
Key Finding #4:
For younger participants, especially males, there was a strong relationship
between driving and being “cool” (the term “cool”
was used throughout the country). Often, young male participants said
that when they drive or ride in a vehicle, they are “styling
and profiling” in an attempt to look “cool.”
(“Styling and profiling” is an attempt to show off or to try to make an impression). Use of seat belts was not viewed as “cool” by the majority of young male participants.
Implications for Targeted Program Development:
Reversing this perception among young Black males is important to
increasing belt use, and may have a positive effect on seat belt use
for their passengers, as well.
Key Finding #5:
If parents responded that they did not wear seat belts, they still wanted to ensure the safety of their children by placing them in child restraints. Nonuse of safety seats was generally attributed to either economic constraints or indifference to safety. For young men, child seats were generally not seen as a high priority, and warranted minimal investment of time and money. Awareness of booster seats was mixed, and most people had only a general knowledge of when a child should use a booster seat.
Implications for Targeted Program Development:
More general education needs to be provided to clarify the proper
use of safety seats and booster seats. Promoting the use of child
safety seat checkups may have a high payoff as well. The value and
need for safety seats needs to be emphasized to young fathers.
Key Finding #6:
Blacks have many of the same reasons for not wearing seat belts as
the general population, such as discomfort, wrinkling clothes, and
simply forgetting. However, most Blacks support seat belt laws, even
if they do not consistently wear seat belts and believe that they
are more likely to be pulled over for nonuse of seat belts than White
drivers.
Implications for Targeted Program Development:
The content of existing general messages needs to be shared with and tailored to Black audiences, using more culturally relevant themes, images, language, and media vehicles. In other words, how the message is delivered should be considered, but in many cases the message itself is equally relevant to Black or White target markets.
Key Finding #7:
Local health and medical providers, Black religious leaders, and
families were most often identified as the most trusted groups to
lead traffic safety efforts in the selected counties. Churches and
schools are trusted venues. However, no group or venue enjoyed unanimous
support.
Implications for Targeted Program Development:
These trusted sources should be incorporated into programs, while also recognizing that no single source is universally trusted and thus parallel messages with different messengers may be warranted. The use of religious leaders should be localized and incorporated into appropriate program elements. Program designers should consult with their local community contacts before selecting messengers.
Key Finding #8:
Blacks in the selected communities for this study were receptive
to, and supportive of, positive, realistic messages. Messages should
portray truthful, ordinary people in realistic situations. Participants
strongly believe it is essential to have Blacks represented in messages
and ads that target Black men, women, teens, or seniors.
Implications for Targeted Program Development:
Messages and ads should portray ordinary people in believable situations.
For the most part, participants were not interested in “blood
and guts” images and scenes. Including Black people in the
messages is important in attracting the attention of Black audiences.
Key Finding #9:
When compared to White communities, many participants believed that
Black communities have significantly inferior street systems in design,
construction, and maintenance.
Implications for Targeted Program Development:
Messages should forthrightly portray infrastructure in keeping with the public’s perceptions, to ensure that messages are perceived
as honest, “above board,” and well received.
Key Finding #10:
Participants are suspicious of safety statistics that do not match
their perceptions of the Black community’s opinions or behavior.
Implications for Targeted Program Development:
Minimize use of statistics in safety messages targeting Blacks, or make efforts in the message to reinforce the validity of the data as part of a social norming message.
Key Finding #11:
There was a high level of interest and concern about pedestrian issues.
Participants had different opinions on issues such as jaywalking and
the lack of sidewalks, depending on their geographic region. Participants
consistently said that pedestrians wearing dark clothing, and walking
along or across roads at night, present dangerous challenges for motorists.
Implications for Targeted Program Development:
Better education is needed in the area of pedestrian safety, especially
how to cross streets. These educational efforts need to be targeted
to the unique urban or rural environments in local areas, and designed
with deference to the other program implications cited earlier with
regard to message development and delivery.
When considering target audiences for program development, it is
important to heed one participant’s statement that “there
are two ways to change: by choice or by force.” This comment sums up the feelings of many, particularly older, participants about a resistance to forced change. Many participants emphasized that messages should target changing the community’s mindset about the benefits of traffic safety, rather than forcing the changes through threats, presumably enforcement.
Key Comparisons Between Focus Groups and One-On-One Discussions
The following are key findings and comparisons of the focus groups
and one-on-one discussions.
Major Traffic Safety Problems in Black Communities
There were significant differences in the way focus group participants
and one-on-one participants ranked the major traffic safety problems
affecting the Black communities in their respective counties. Across
all focus groups, the majority of participants ranked drinking and
driving as either the top, or one of the top, three problems. Aggressive
driving and speeding were also given high priority.
The improper or non-use of child safety seats was the major problem
listed in the one-on-one discussions. Contrary to the focus group
findings, drinking and driving was rarely mentioned in the one-on-one
discussions.
Trusted Messengers of Health and Safety Information
Focus group participants and participants in the one-on-one discussions
differed on who they viewed as the most-trusted messengers of health
and safety initiatives in the Black community. While the majority
of one-on-one discussants in all counties listed elected and law enforcement
officials as two of the most credible and trusted messengers, focus
group participants reported just the opposite. Focus group participants
reported that most in the Black community view both politicians and
law enforcement officials with suspicion. In their opinions, both
would be poor choices as spokespersons for a health and safety campaign.
However, similar to the focus group findings, the majority of one-on-one
participants saw non-profit organizations, community-based organizations,
churches and schools as trusted venues and effective at reaching the
Black community with messages.
Perceptions in the Black Community About the Enforcement of Traffic
Laws
As in the focus groups, the vast majority of participants in the
one-on-one discussions reported racial profiling to be a major issue
in the Black community. Similarly, both focus group and one-on-one
participants said that Black males particularly young Black
males are more likely to be victims of profiling than other
groups.
Participants in both sets of research groups mentioned similar ways
to eliminate racial profiling, such as increased diversity on police
forces and more accountability for police officers.
Child Safety Seats/Restraints
Participants in the one-on-one discussions consistently listed the improper use and nonuse of child safety seats as a problem within the Black community. In fact, respondents in several counties said they believed people were not knowledgeable about the guidelines and laws that govern the use of child safety seats and restraints.
In the focus groups, the majority of participants who regularly transport
children reported consistent use of child safety seats. In fact, many
admitted that they were more diligent about using restraints for their
children than about using seat belts for themselves.
Guidelines and Strategies for Program Development
Information collected and reviewed for this study suggested the following
guidelines for designing and conducting traffic safety programs directed
at Black populations:
- Messages may be most effective when directed to the following three target audiences: the “Hip-Hop” Generation, the Civil Rights Generation, and Black Males (of all ages).
- It is important to address obstacles that impede the communication of traffic safety messages. Three significant obstacles in Black communities are distrust of law enforcement, skepticism about statistics from predominantly White organizations, and the perceived inferiority of sidewalk and road conditions between Black and White communities.
- It is important to address informational needs. Those needs may include clarification of problem behavior, communication of associated risks and consequences, education about rules and regulations, and/or instruction on safety practices. Identified needs varied across program areas.
- Messages should be realistic, factual (although not laden with statistics), incorporate culturally relevant music, use trusted spokespersons and sources, and emphasize change by choice rather than change by force. It is important to pretest messages and gather feedback about appropriate spokespersons before implementing a full campaign.
- Possible channels of delivery include churches and other religious institutions, personal interaction, and mass media. However, the selection of an appropriate channel of delivery is contingent on a community’s character, culture, and resources.
1U.S. Census Bureau, Population Division, Population Projects Branch, 2000 Census Data.
|
|