Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. Due to a limited parts supply, each owner was mailed an interim notification beginning on October 3, 2016 and will receive a second notice when parts are available in the second quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.