It's All About Safety on the Track and on the Road
Driving a recalled vehicle puts you and other road users at risk.
DRIVE FOR SAFETY
A recall is issued when a manufacturer or NHTSA determines that a vehicle creates an unreasonable safety risk or fails to meet minimum safety standards. Safety defects, such as faulty steering wheel components, pose a risk to car users and may exist in a group of vehicles of the same design or manufacture. Failing to get the recalled issue fix could result in a car crash that injures or kills you or other passengers.
The Recall Process
NHTSA issues vehicle safety standards and requires manufacturers to recall vehicles that have safety-related defects. Learn about NHTSA's recall process.
- Reporting your problem is the important first step. If the agency receives similar reports from a number of people about the same product, this could indicate a safety-related defect may exist that would warrant an investigation.
- NHTSA conducts an investigation from reported complaints. The agency reviews filed complaints and conducts a thorough investigation to determine if they should send recall recommendations to the manufacturer.
- Initiated safety recalls require a manufacture's action to announce and remedy the defects. Manufactures are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases, repurchasing the vehicle.